Effective date: October 2, 2026
These Website and SMS Terms and Conditions ("Terms") govern use of Foxfield Plumbing Inc's public website and participation in Foxfield Plumbing text-message programs.
These Terms do not replace an estimate, work authorization, construction contract, accepted Foxfield Plumbing Terms of Service, warranty, or other contract governing plumbing or related services. Submitting a service request does not create an appointment and does not authorize work or pricing.
1. Sender and Programs
The sender is Foxfield Plumbing Inc ("Foxfield Plumbing," "we," "us," or "our"). We operate two separate text-message programs.
1.1 Service and Transaction Texts
Service and transaction texts may include:
- account or telephone-number verification;
- service-request acknowledgments;
- scheduling, rescheduling, and appointment information;
- arrival and "on the way" notices;
- job-status updates;
- estimates, approvals, invoices, receipts, and payment information;
- warranty or service-record communications; and
- other nonpromotional information directly connected to an action, transaction, active request, or service relationship.
Message frequency varies according to your activity and requested services.
1.2 Limited Maintenance and Marketing Texts
If you separately provide express written consent, Foxfield Plumbing may send recurring automated promotional text messages concerning:
- filter replacement or maintenance;
- backflow testing;
- treatment-media replacement;
- water testing;
- winterization and seasonal maintenance;
- reminders about related Foxfield Plumbing services; and
- occasional Foxfield Plumbing offers or service announcements.
Marketing texts are limited to up to four messages per month. The program is first-party only. It does not authorize marketing for another business, affiliate, or third party.
2. Consent
Text-message consent is optional and is not a condition of purchasing any goods or services.
- Service-text consent and marketing-text consent are separate.
- Marketing-text consent requires a dedicated, unchecked consent control and your affirmative electronic action.
- Accepting general Terms, creating a profile, submitting a service request, providing a telephone number, or consenting to service texts does not authorize marketing texts.
- Consent applies only to Foxfield Plumbing, the telephone number provided, and the stated message subject.
- Only the person who owns or controls a telephone number may consent for that number.
- Consent cannot be sold, rented, transferred, or provided on another person's behalf.
By opting into the limited maintenance and marketing program, you provide prior express written consent to receive recurring automated promotional text messages from Foxfield Plumbing at the number you provide, subject to these Terms and our Privacy Policy.
3. One-Time Service Contacts
A customer, account holder, or responsible billing party cannot consent to texts for a different one-time service contact.
Foxfield Plumbing will contact a one-time service contact by telephone call first. We may send request-specific service texts only after that person personally gives affirmative verbal consent during the call and we document that consent for the specific service request. One-time-contact consent never authorizes marketing texts or an ongoing subscription.
4. Message and Data Rates
Message and data rates may apply. Your wireless carrier determines its charges. Foxfield Plumbing and its messaging providers are not responsible for carrier fees.
5. Opting Out
You may withdraw SMS consent at any time by replying STOP to a Foxfield Plumbing text. Other standard opt-out keywords may also be recognized by the messaging provider.
A STOP request is intended to stop all recurring text messages from that sending number, including both service and marketing texts. We may send one final text confirming that the opt-out was processed. After that confirmation, no further texts will be sent unless you later provide new consent through an approved opt-in process.
Turning off only the marketing-text preference through your customer profile stops marketing texts without necessarily ending a separately active service-text preference. A carrier-level or reply-by-STOP suppression controls if it is broader.
Opting out of text messages does not cancel an appointment, service request, balance, authorization, warranty obligation, or other contractual duty. Foxfield Plumbing may use telephone calls, email, mail, or another lawful method for necessary non-SMS communication.
6. Help and Customer Support
Reply HELP to a Foxfield Plumbing text for assistance, or contact:
Foxfield Plumbing Inc
Phone: (720) 693-2508
Email: info@foxfieldplumbing.com
Website: https://www.foxfieldplumbing.com
7. Delivery and Availability
Text delivery is subject to carrier and network availability and is not guaranteed. A delayed or undelivered text does not change an appointment, deadline, amount due, authorization, or other obligation unless Foxfield Plumbing separately confirms the change.
Do not use text messaging for an emergency. Foxfield Plumbing does not provide emergency service. If there is an immediate threat to life or property, contact the appropriate emergency service or utility.
8. Privacy
Our Privacy Policy is available at:
https://www.foxfieldplumbing.com/privacy
Mobile numbers, SMS opt-in data, and SMS consent records are not sold or rented and are not shared with third parties or affiliates for their marketing or promotional purposes. Limited disclosure to messaging providers, carriers, aggregators, and support vendors may occur only as necessary to operate, secure, support, or document the program, or as required by law. Those recipients are not authorized to use the information for their own marketing.
9. Eligibility and Number Changes
By enrolling, you represent that you are at least 18 years old or otherwise legally authorized to consent and that you own or control the enrolled telephone number. Notify Foxfield Plumbing promptly if the number changes or is reassigned. We may suspend messages when we have reason to believe a number has been reassigned, consent cannot be verified, or continued messaging would violate law, carrier requirements, or provider policy.
10. Changes or Termination
We may modify or discontinue a messaging program, subject to applicable law. The public page will identify the effective date of these Terms. A change to these Terms does not retroactively broaden the subject matter of existing consent. We will obtain new consent when required before sending messages on a materially different subject.
11. Governing Law and Other Agreements
These Terms are governed by applicable federal law and Colorado law, without limiting any nonwaivable consumer right. Service work, payment, warranties, claims, and other customer obligations remain governed by the applicable Foxfield Plumbing contract documents.
12. Contact
Foxfield Plumbing Inc
16350 E Arapahoe Rd, Box #108-157
Foxfield, CO 80016
Phone: (720) 693-2508
Email: info@foxfieldplumbing.com
Website: https://www.foxfieldplumbing.com